An online community manager builds, grows, and manages online communities, often around a brand or cause. You can use following tips / tricks to manage communities efficiently. I've attached some examples for each tips for make this article easy to understand. Create Visual posts - Images catch the eyes of users scrolling through their news feed so always pay more attention on your images and graphics.
Be Creative and quick - Always keep an eye on current trends and viral stories and discuss with your team or head and have a quick brainstorm session and find out how you could you use that for your brand. For an example on 27 Jan 2015 Facebook & Instagram was down for 2 hours or so during that @ElephantHouseLK came up with quick update which got decent traction between local community
Respond Quickly - Everything moves so quickly so adopt yourself to that and try to respond to queries as soon as possible and If you don't have an answer at that time give them an update with you're looking into the matter and will get back to them soon.
Moderate - Keep set of guidelines to make everything comfortable to engage with your fans and client and lets say someone commented with filth so hide/delete that comment and always keep a screenshot or notes in case if your client / that particular person have questions.
And to make your tasks easy use tools like Hootsuite / Sproutsocial to keep track of everything and also download Facebook pages manager to manage the community from mobile
There are a number of things you can do. For starters, you have to put yourself in the right mindset. Don't be held down by what you've been like in the past, one of the main keys to success, which is often underestimated, is personal growth and development.
Here is a basic guide to improving yourself and setting yourself up for success.
Read a lot. Every successful person is an avid reader of books or newspapers. In order to succeed you must be a "lifelong learning machine", as Charlie Munger, puts it.
Surround yourself in the right environment. People constantly talk about willpower and discipline, but those are overrated. Your ability to be successful is highly dependent on the environment you place yourself in. They say you're the average of the 5 people you spend the most time with. Find local entrepreneurship or business clubs/meetups. Try and join online discussions/Facebook groups. Reach out to people you admire.
Start working on side projects. Most successful businesses have in fact started out as side projects. Facebook was something Mark Zuckerberg wanted to do for fun in college. Google was at first just an attempt to solve a problem, not create a massive company. You don't need tons of skills to start a project. Start with what you know and as your projects evolve you'll pick up new skills.
Step out of your comfort zone - try and do things that scare you, so you get used to handling tough situations and rejections. One thing I recommend is the 30 day cold shower challenge. This is incredibly hard/terrifying, but it actually has a tremendous impact on your personal growth.
Get in the mindset of creating value for others - people have the false idea that to be successful you have to extract money/value from others. While in reality, the money and success you receive, is directly proportional to the amount of value you create and the difficulty of problems you solve.
Here are some recommended resources that have helped me along the way - Tai Lopez Official Site - his 67 steps program,http://growthtalkonline.com, http://appsumo.com, http://rich20something.com, I Will Teach You To Be Rich, Never Eat Alone by Keith Ferrazzi, Rework by Jason Fried, How to Win Friends and Influence People by Dale Carnegie, Switch by Chip and Dan Heath, Meditations (the Gregory Hays edition) by Marcus Aurelius, The Miracle Morning by Hal Elrod, Zero to One by Peter Thiel, Smartcuts by Shane Snow, and The Education of Millionaires by Michael Ellsberg
Hope this helps and remember all of this will be hard work. You have to make a commitment to constantly reading and educating yourself. Thankfully, investing in yourself is also fun and incredibly rewarding. PS -> This is a cross post from Quora by Madhav Sekar who is a Student, Marketer and a RuckusMaker Here is one music list to stay focus :)
